Shipping Policy
Domestic Shipping Policy
Shipment processing timeAll orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
We ship via United States Postal Service. Shipping rates are generated based on order weight. During warm weather periods additional charges may be incurred for ice packs and faster shipping services.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Sweet Apricity ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Sweet Apricity is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Sweet Apricity would like to ensure your product arrives in the proper state. If you received your order damaged, please contact us at orders@sweetapricity.com so we may address the issue.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
Currently we only ship to the United States and Canada.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
We ship via UPS. Shipping rates are generated based on order weight. During warm weather periods additional charges may be incurred for ice packs and faster shipping services.
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Sweet Apricity is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Sweet Apricity would like to ensure your product arrives in the proper state. If you received your order damaged, please contact us at orders@sweetapricity.com so we may address the issue.
Please save all packaging materials and damaged goods before filing a claim.
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